On my flight to Hanoi on Wednesday morning, an Indian old man came up to me to request for a blanket as he was not feeling well. It was a short flight thus no blankets were preset on the seats.
I went back to him shortly with a blanket and he thanked me politely.
He was all smiles despite not being in the best state that day. He had his meal and did not ask for anything else till we landed into Hanoi.
While disembarking, he stopped at my door and told me, "you are a very good crew, and I thank you for that."
His simple remark made my day. Passengers' appreciation of the efforts crew have put in makes me appreciate my job more.
What I am trying to put across is that, making someone's day is not tough; it is the willingness to express it that really matters, and it is what's lacking in people nowadays.
We demand, we expect, but we do not give gratitude when granted.
